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Course Description

PER-344 - Social Media Tools and Techniques

This course is designed to provide participants with the knowledge and skills to use intermediate social media tools and techniques for situational awareness during an emergency. Participants will learn and use tools such as mapping applications, data analysis, and data mining for research and management. It aims to reach public and private sector organizations who have responsibility for conveying disaster-related information to the public or who are responsible for gathering information during and after a disaster.

The course will supplement and build upon NDPTC’s existing FEMA-certified performance-level course, PER-304 Social Media for Natural Disaster Response and Recovery, by providing more in-depth training in the use of social media for disaster management operations.

Prerequisites & Other Information:

PER-304 Social Media for Disaster Response and Recovery, or equivalent operational knowledge of Facebook, Twitter, and Instagram.
Recommended courses include: IS-42, IS-100, IS-200 and IS-700

1) Participants will be required to bring their own laptop or wi-fi enabled device to the training session for the hands-on exercises.
2) Participants must have Twitter, Facebook and Instagram account prior to attending the course.
3) This course conducts a pre-test, post-test, and course evaluation online.

No tuition is charged.

Course Specifics

Hours: 8.00
Provider: University of Hawaii NDPTC
Sponsor: N/A
Disciplines: Education
Elected Official
Emergency Management
Emergency Medical Service
Fire Service
Government Administration
Health Care
Human Services
Law Enforcement
Public Health
Public Safety Communications
Public Works
Volunteer Organization

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